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Since the late 1950’s CCS has been a leader in providing pressure, temperature and flow switches and sensors for the Aerospace, Defense, Industrial and Energy industries. Headquartered north of Los Angeles in Chatsworth, California, CCS is a full service company offering complete build to specification design, research and development, 3-D modeling, prototyping, manufacturing, testing, quality control and aftersales support capabilities.
An engineering and technology-driven company, CCS’ designs utilize proven, rugged “Dual-Snap®” disc spring and advanced sensing technologies to provide our customers superior solutions for pressure, temperature and flow management requirements providing:
• Solid Value in our Products and Services
• Superior Product Quality
• Excellent On-Time Delivery
• Exceptional Customer Service
• An “Easy to do business with” Attitude
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CCS has been servicing and providing products for over 60 years to the Aerospace, Defense, Industrial and Energy markets. We are a full service company offering standard and complete built to specification design, research and development, 3-D modeling, prototyping, manufacturing, testing, quality control and aftersales support capabilities.
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CCS has been servicing and providing products for over 60 years to the Aerospace, Defense, Industrial and Energy markets. We are a full service company offering standard and complete built to specification design, research and development, 3-D modeling, prototyping, manufacturing, testing, quality control and aftersales support capabilities.
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CCS brings product to market through its extensive Distribution and Representative network worldwide
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Customer Satisfaction Survey
Customer Satisfaction Survey
2023-03-03T17:00:16+00:00
Customer Satisfaction Survey
Please rate your satisfaction on a scale of 1-5 with 5 being best. Use the fields below to add additional comments.
Customer Service Response: Quote turn-around, order follow-up, returned emails and phone calls
5 (Best)
4
3
2
1 (worst)
Additional Comments - Customer Service Response
Customer Service Professionalism: Communication, thoroughness, accuracy
5 (Best)
4
3
2
1 (worst)
Additional Comments
Additional Comments
Customer Service: Communication of potential delays in delivery.
5 (Best)
4
3
2
1 (worst)
Additional Comments - Customer Service
Additional Comments
Lead times. (Please include your “target” lead time in the comments section.)
5 (Best)
4
3
2
1 (worst)
Additional Comments - Lead Times
On-Time Delivery: Does CCS deliver to the committed “promise date”?
5 (Best)
4
3
2
1 (worst)
Additional Comments - On-Time Delivery
Quality Control: Corrective Action, thoroughness in response.
5 (Best)
4
3
2
1 (worst)
Additional Comments - Quality Control
Technical Support: Responsiveness, documentation.
5 (Best)
4
3
2
1 (worst)
Additional Comments - Technical Support
Product Quality: Quality, reliability. Do CCS products meet or exceed your expectations?
5 (Best)
4
3
2
1 (worst)
Additional Comments - Product Quality
Competition: How do you perceive CCS with respect to its competitors?
5 (Best)
4
3
2
1 (worst)
Additional Comments - Competition
Pricing: Is CCS pricing in-line relative to global market competition?
5 (Best)
4
3
2
1 (worst)
Additional Comments - Pricing
Overall Level of Satisfaction: Is CCS easy to do business with?
Completely Satisfied
Very Satisfied
Satisfied
Somewhat Satisfied
Very Dissatisfied
In what ways should we improve our current products / services, our marketing, or our delivery to you?
What new products or services should CCS consider to help grow your business and improve your satisfaction?
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Phone
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