Andrews Industrial Controls, Inc. provides process control solutions to the industrial automation market for the oil and gas industry in Ohio, Pennsylvania, Maryland, West Virginia and Kentucky.
Stellar Customer Service and Quality Products
Since opening in 1977, Andrews’ clients have come to expect stellar customer service and quality products. In addition, a primary company philosophy places the focus on forming long-term relationships with customers as well as retaining Andrews’ employees long-term. The result of this focus provides Andrews with intimate knowledge of a client’s processes and needs.
Andrews is proud of the products it represents and its singular customer service. In Andrews’ own words, the company only “represents best in class” products which, when combined with Andrews’ expertise in application and a good grounding in the client’s process needs, yields the client a significant rate of return on investment and makes their processes more efficient.
Andrews doesn’t stop there. Safety is critically important to this company, not only for its own employees but for its clients as well. Andrews not only represents the safest products but the company teaches safety too. Andrews maintains its own “A” designation with programs such as ISNETworld. Andrews also recently became a channel partner with MSA Safety Products, further proof of its emphasis on safety.
Andrews is so certain of its ability to solve even the toughest problems, its website issued a challenge to customers to bring their toughest process control issues to Andrews to solve. With that challenge often comes a 30-day trial period during which Andrews will take back the product with no charge to the client if Andrews fails to fix the process control problem.
Superior customer service extends beyond the sale and installation of a product. Andrews’ trains its teams to walk clients through starting, configuring, or trouble-shooting the system. The teams can provide expertise on the phone, via email, or out in the field. Andrews stays with customers until the system is running properly.
Custom Control Sensors, L.L.C. has been a leader in our field since 1958. We are happy to shine the Distributor Spotlight on our invaluable distributors in the industry, such as Andrews Industrial Controls, Inc. For further information on CCS products, please contact us www.ccsdualsnap.com. For further information on Andrews Industrial Controls, Inc. visit www.andrewsic.com.